General Terms and Conditions of Business

Effective Date: August 6, 2025

Please read these Terms and Conditions carefully before using our services. By placing an order or engaging our services, you agree to be bound by these terms.

• 1. All products are custom-made based on customer specifications and are non-refundable once the order is confirmed.
• 2. Orders cannot be cancelled or modified once confirmed and payment is successfully processed.
• 3. Prices quoted are inclusive of material and basic installation, unless otherwise mentioned in writing.
• 4. GST and other applicable taxes will be charged as per government regulations.
• 5. All payments must be made in advance unless special credit terms are agreed upon in writing.
• 6. We reserve the right to revise pricing in case of material cost changes or design modifications requested post-confirmation.
• 7. Lead time for delivery and installation will be communicated at the time of order and may vary depending on volume and customization.
• 8. Any delays caused due to third-party logistics, weather, strikes, or events beyond our control are not our liability.
• 9. Customers must ensure proper site readiness for smooth delivery and installation of products.
• 10. Accurate measurements must be provided before production; errors in dimensions provided by customers are not our responsibility.
• 11. In case of site visit and measurement service by our team, customer must confirm all details before production begins.
• 12. Product visuals, catalog images, and samples are indicative; final product may have minor variations in color, texture, or grain.
• 13. We use standard industry-grade materials; custom material requests must be explicitly mentioned and may affect cost and timeline.
• 14. Products come with a limited warranty (if applicable), which will be mentioned on the invoice or product documentation.
• 15. Warranty does not cover physical damage, misuse, exposure to harsh chemicals, or improper maintenance.
• 16. Installation warranty covers only the scope of work executed by our authorized technicians.
• 17. Any complaint regarding damage or defect must be reported within 24 hours of delivery with photographic evidence.
• 18. In case of proven manufacturing defects, we may offer repairs or replacement at our sole discretion.
• 19. No cash refunds are issued under any circumstances.
• 20. The company will not be liable for any loss, damage, or injury resulting from improper use or installation by unauthorized persons.
• 21. Title and ownership of goods remain with the company until full payment is received.
• 22. Customers are advised to maintain proof of purchase and warranty documents for future service claims.
• 23. Any dispute or legal matter arising from these terms will be subject to the jurisdiction of courts located in [Your City/State].
• 24. Product packaging must be retained until installation is complete; damages caused during unpacking are not our liability.
• 25. Our services are available only in regions we officially operate in; out-of-zone service requests may be declined.
• 26. Site visit charges, if applicable, will be informed in advance and are non-refundable.
• 27. The company reserves the right to reject or cancel any order due to errors, unavailability, or logistical constraints.
• 28. These terms may be updated or revised at any time without prior notice. The latest version will always be published here.
• 29. Continued use of our services indicates acceptance of any updated terms.
• 30. For any support, clarification, or escalations, you may write to support@example.com or call our helpline.

Thank you for doing business with us. We look forward to serving your home improvement needs with quality and integrity.