Privacy Policy & Terms of Purchase

Effective Date: August 6, 2025

Welcome to our website. This document outlines our policies regarding the collection, use, and disclosure of personal data and your rights related to your purchases.

• 1. We collect personal information such as name, address, phone number, and email for order processing purposes.
• 2. All data is securely stored and is never sold or shared with third parties without your consent.
• 3. Your phone number may be used to contact you about your order, delivery, or post-sales support.
• 4. We use your email to send order confirmations, invoices, and important updates related to your purchase.
• 5. We do not store any credit/debit card details on our servers.
• 6. Payment processing is handled through secure, PCI-compliant third-party gateways.
• 7. Your information is used solely for internal order tracking and service improvement.
• 8. We may collect device/browser information for analytics and troubleshooting.
• 9. Cookies are used for improving your website experience. You may choose to disable cookies via your browser.
• 10. We implement security best practices to protect your personal information from unauthorized access.
• 11. You can request data deletion or correction by contacting our support team.
• 12. We do not knowingly collect data from children under 13 years of age.
• 13. All orders are considered final and confirmed once payment is successfully processed.
• 14. Orders cannot be modified or cancelled once they are placed and confirmed.
• 15. We follow a strict **no refund** and **non-returnable** policy for all custom-made doors and windows.
• 16. Since our products are made-to-order, refunds will not be issued under any circumstances.
• 17. Please ensure all measurements and specifications are accurate before confirming your order.
• 18. Any manufacturing defect or damage during transport must be reported within 24 hours of delivery.
• 19. In case of damage, we may offer a replacement at our sole discretion after inspection.
• 20. Delays caused by natural disasters, strikes, or logistics disruptions are not our responsibility.
• 21. Estimated delivery timelines are indicative and not guaranteed.
• 22. All product visuals are for illustration purposes; actual product may vary slightly in color or texture.
• 23. Customers are responsible for providing access for delivery and installation at the scheduled time.
• 24. Installation services, if applicable, will be carried out as per standard safety and structural guidelines.
• 25. We are not liable for damages caused due to improper use or external modifications after installation.
• 26. You agree to these terms when placing an order with us.
• 27. This policy is subject to change without prior notice. The updated policy will be published on this page.
• 28. Continued use of our services implies acceptance of the revised terms.
• 29. For any queries, contact our customer service team at support@example.com.
• 30. By accessing this website and making a purchase, you agree to abide by our terms and privacy policy.

Thank you for choosing us as your trusted home solutions partner.